Privacy Policy

Jerry’s Roofing (“Jerry’s Roofing,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including information collected through SMS/text messaging communications.

By using our website, services, or submitting your information to us, you agree to the terms outlined below.

Information We Collect

We may collect the following types of information:

1. Personal Information

When you request a quote, schedule service, create an account, subscribe to communications, or otherwise interact with us, we may collect:

• Name

• Billing and service address

• Email address

• Phone number

• Payment information (if applicable)

• Service details or project information

This information is used to provide requested services, communicate with you, process transactions, and deliver customer support.

SMS/Text Messaging Communications

How We Obtain SMS Consent

We only send SMS messages to individuals who have provided express consent. Consent may be obtained through:

• Website forms with clear opt-in language

• Appointment booking forms

• Service request submissions

• Verbal consent recorded during calls

• Written consent provided electronically or in person

By providing your phone number and opting in, you agree to receive text messages from Jerry’s Roofing related to:

• Appointment confirmations and reminders

• Service updates

• Estimates and invoices

• Project communications

• Customer service follow-ups

• Promotional or marketing messages (if separately opted in)

Consent to receive SMS messages is not a condition of purchasing goods or services.

Message Frequency

Message frequency varies depending on your interaction with us. You may receive recurring messages related to your service or account activity.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

You will receive confirmation of your opt-out request. After this, you will no longer receive SMS messages from us unless you opt in again.

For assistance, reply:

HELP

Or contact us directly at:
info@jerrysroofing.com

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How We Use Your Information

We use collected information to:

• Provide roofing services and estimates

• Process payments

• Communicate regarding appointments and projects

• Improve our website and services

• Send marketing communications (if opted in)

• Comply with legal obligations

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Information Sharing & Sale Policy

Jerry’s Roofing does not sell, rent, trade, or share your personal information with third parties for marketing or promotional purposes.

Specifically:

• Mobile phone numbers are not sold or shared for third-party marketing.

• SMS opt-in data and consent are not shared with any third parties or affiliates for marketing purposes.

We may share information only with trusted service providers who assist in operating our business (such as payment processors, CRM providers, or messaging platforms). These providers are contractually obligated to safeguard your information and may only use it to perform services on our behalf.

Cookies & Website Data

We may collect non-personally identifiable information such as:

• IP address

• Browser type

• Pages visited

• Referral sources

We use cookies to enhance your browsing experience. You may disable cookies in your browser settings if desired.

We do not install spyware or access information from your device without your knowledge.

Email Communications

If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time by clicking the “Unsubscribe” link in any email.

We do not sell email lists to third parties.

Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy, please contact:

Jerry’s Roofing
Email: info@jerrysroofing.com
Website: https://jerrysroofing.com